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2007-2013Platform J10

Radio Code Nissan Qashqai J10

The Nissan Qashqai J10 is one of the most popular crossovers of the past two decades, and there are still plenty of them on the road. After a battery change, or a battery that has drained due to a light left on, the radio displays "CODE". This article explains how to retrieve the code.

Summary

Nissan logo
Brand
Nissan
Generation
Qashqai J10
Production years
2007-2013
Standard radio
Clarion OEM
Clarion
Radio option 2
Bosch OEM (some variants)
Bosch

The Nissan Qashqai J10 is one of the most popular crossovers of the past two decades, and there are still plenty of them on the road. After a battery change, or a battery that has drained due to a light left on, the radio displays "CODE". This article explains how to retrieve the code.

Which radio does the Nissan Qashqai J10 have?

The Qashqai J10 (2007–2013) was fitted with a Clarion OEM radio sourced exclusively for Nissan. Clarion is a Japanese audio company that served as Nissan's exclusive OEM supplier for decades. In some variants, Bosch supplied the radio instead.

You can identify the Clarion unit by the CL-, PN-, or PP-serial number on the back. Bosch units have their own alphanumeric format.

An important distinction: The Qashqai J10 (2007–2013) requires a radio code. The successor Qashqai J11 (2013+) has Nissan Connect — an integrated infotainment system without traditional PIN security. Not sure which one you have? Check whether you can see five preset buttons on the radio. If so, it is almost certainly a J10 with Clarion.

Where can you find the radio code?

Nissan included an anti-theft card in the documentation wallet when the car was new. Check the following places:

1
In the documentation wallet — Along with the vehicle registration document and service book, there is sometimes a small beige or white card with a 4-digit code.
2
In the glove box — On the inside of the flap or inside a document sleeve.
3
Through a Nissan dealer — With your VIN, the radio's serial number, and proof of ownership, the dealer can retrieve the code for you. No card found? Then you will need the serial number.

Removing the radio from the Nissan Qashqai J10

The Qashqai J10 has a large centre console trim panel that runs around the radio. You need to remove this first before you can access the screws.

Tools

  • Plastic trim lever (pry tool)
  • PH2 crosshead screwdriver
  • Torx T20 bit (may be needed)

Step by step

1
Switch off the ignition and remove the key.
2
Insert the plastic trim lever between the centre console panel and the surrounding trim. Start at the bottom of the radio and work upwards. The panel has several clips that you release one by one.
3
The large trim panel also includes the ventilation vents — take care not to damage them.
4
Once the panel is free, the two or four screws holding the radio unit in place will be visible.
5
Undo the screws and carefully slide the unit forwards.
6
Pull the unit five to eight centimetres out and tilt it slightly downwards to access the label.
7
The serial number is on a label on the back of the unit. If the back is not immediately visible, disconnect the connectors so you can pull the unit further forward.

Reading the serial number

The Clarion serial number in the Qashqai J10 starts with CL, PN, or PP, followed by twelve alphanumeric characters — fourteen to fifteen characters in total.

Example: CL123456789012

Things to watch out for

  • The label is on the back of the unit, not on the side as with VAG radios. You will need to pull the unit further out or disconnect the connectors.
  • The part number is not the same as the serial number. You need the number that begins with CL, PN, or PP.
  • If the label is illegible or missing, enter three incorrect codes (see below) — after the third incorrect attempt, the Clarion display automatically shows the serial number.

Entering the code on the Nissan Qashqai J10

The entry procedure for Clarion radios works slightly differently from European brands:

1
Turn the ignition on (position II). The engine does not need to be running.
2
The display shows "CODE" or a flashing dash.
3
Press preset 1 repeatedly until the first digit of your code appears.
4
Use preset 2 to set the second digit.
5
Use preset 3 to set the third digit.
6
Use preset 4 to set the fourth digit.
7
Confirm by holding preset 5 or pressing the ENTER button. If the code is correct, the radio will start immediately. If the code is wrong, the display counts down the number of remaining attempts.

Handy trick: serial number via the display

Clarion radios in the Qashqai J10 have a built-in emergency procedure. After three incorrect attempts the display automatically shows:

  • The serial number of the radio
  • The device number
  • The date of manufacture

Make a careful note of this information. With the serial number you can then obtain the correct code. This is also useful if the label on the back is illegible — you deliberately enter three incorrect codes to bring up the information.

Resolving a CODE lockout

After three incorrect entry attempts the radio locks for 60 minutes. The display shows "WAIT" or the system information (see above).

To clear the lockout:

1
Leave the ignition on — key in position II, do not start the engine.
2
Wait at least 60 minutes.
3
Do not disconnect the battery — this restarts the wait time but does not clear the lockout.
4
After the hour, "CODE" will appear again.
5
You have three more attempts.

Qashqai J10 vs J11: do you need a code?

Not all Qashqai models require a radio code. Here is the breakdown:

GenerationYearSystemCode required?
------------------------------------------
J102007–2013Clarion OEMYes
J112013–2021Nissan ConnectNo
J122021–presentNissan Connect ProNo

If in doubt: check whether the radio has five preset buttons. A Nissan Connect display is a touchscreen with no separate preset buttons.

Ordering your radio code

With the CL- or PN-serial number you can retrieve the code online straight away. Enter the serial number on RadioCodeOpvragen.nl and receive the code within minutes by email.

Order your Nissan radio code via RadioCodeOpvragen.nl →

Frequently asked questions

The Qashqai J10 has a Clarion OEM radio, recognisable by its CL- or PN-serial number. Some variants have a Bosch unit. The successor Qashqai J11 (2013+) has Nissan Connect and does not require a radio code.
You need to remove the radio from the dashboard. The Clarion serial number is on a label on the back of the unit. It starts with CL, PN, or PP followed by twelve characters.
The radio is requesting the security code. Use preset buttons 1 to 4 to set the four digits, then confirm with preset 5 or ENTER. If you don't have the code, read the serial number and look it up online.
After three incorrect attempts the radio locks for 60 minutes. After the third incorrect attempt the serial number also appears on the display — handy to make a note of.

Need a Nissan radio code?

Safe and fast via RadioCodeLookup.com — all you need is the serial number.

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Laatst bijgewerkt: 2026-04-10