RadioCodeNow.com
2013-2019

Radio Code Renault Captur I

The Renault Captur became a runaway success as a compact crossover from 2013 onwards. With its distinctive two-tone paintwork and elevated seating position, it's a familiar sight on the road. Less welcome is the moment the infotainment screen goes completely dead after a battery change.

Summary

Renault logo
Brand
Renault
Generation
Captur I
Production years
2013-2019
Standard radio
Media Nav
LG / Continental
Radio option 2
R-Link
LG / Continental
Radio option 3
Update List
Continental

The Renault Captur became a runaway success as a compact crossover from 2013 onwards. With its distinctive two-tone paintwork and elevated seating position, it's a familiar sight on the road. Less welcome is the moment the infotainment screen goes completely dead after a battery change.

Which radio does the Captur I have?

The Captur I was offered with three infotainment options:

Update List — Renault's classic CD radio, found only in the base trim (Expression). Small display, six preset buttons. Requires a four-digit radio code, just like the Clio III.

Media Nav — A 7-inch touchscreen with built-in navigation, produced by LG in collaboration with Continental. Standard on Dynamique and Intens trims. Does not require a traditional radio code.

R-Link — Renault's own connected system with apps and online services. Similar to Media Nav but with additional features. Also requires no traditional radio code.

Do you need a radio code?

This is the key question, and the answer depends on your trim level:

SystemCode required?What to do after a battery change
---------------------------------------------------------
Update ListYesPRE code method (button 1+6)
Media NavNoPress and hold power button for 5 sec
R-LinkNoStarts up automatically

Update List: PRE code and entering the code

If you have the base trim with an Update List radio, the procedure is the same as for the Clio III:

1
Switch on the ignition. The display shows "CODE".
2
Press and hold button 1 and button 6 simultaneously to retrieve the PRE code.
3
Note down the PRE code (1 letter + 3 digits).
4
Order your radio code using the PRE code.
5
Enter the code using buttons 1–4 and confirm with button 6.

Media Nav: screen won't start?

If your Media Nav shows a black screen after a battery change, no code is required. Try the following steps:

1
Press and hold the power button (often the volume knob) for five seconds. The system will restart.
2
If that doesn't help, disconnect the battery, wait ten minutes, then reconnect it. The Media Nav will then run through a full startup routine.
3
Still black? This may indicate a hardware fault — in which case no code will resolve the issue. ### Common Media Nav problems The Media Nav system has a well-known quirk: it sometimes crashes on startup after a power interruption, even though no code is required. This can present itself as: - A black screen that doesn't respond, even to the power button - A frozen startup screen showing the Renault logo that never progresses - The system starts but navigation maps have disappeared — this is a separate issue (SD card related) and has nothing to do with the radio code A full reset (disconnecting the battery for ten minutes) resolves the black-screen problem in most cases. Some owners need to repeat this process twice before the system boots normally. If the screen remains black after that, the Media Nav unit itself is likely faulty. ### How to identify your system: Update List vs Media Nav This is a common question, as it's not always immediately obvious which system you have. Update List can be identified by: - A small display (not a touchscreen), approximately 2 inches - Physical buttons for all functions around the screen - No built-in navigation - The text "UPDATE LIST" visible in the menu or on the startup screen Media Nav can be identified by: - A large 7-inch touchscreen in the centre of the dashboard - Built-in navigation with maps stored on an SD card (in the card slot on the side) - A startup animation featuring the Renault logo - The words "MEDIA NAV" or "MEDIA NAV EVOLUTION" on the startup screen R-Link looks very similar to Media Nav but offers additional app functionality and displays "R-LINK" on startup. Both work the same way when it comes to radio codes: no code is needed after a battery change.

Code card

For the Update List variant, an anti-theft code card should have been included with the vehicle's documents. Check the service booklet, glovebox, or with any spare keys.

You can also try the MyRenault app — log in with your VIN and check whether the radio code is listed there. For newer accounts (created after 2018), the radio code for the Update List is often stored in the vehicle's digital file.

A common mistake

A frequent mistake is that owners of a Media Nav system order a radio code when they don't actually need one. If your Captur has a 7-inch touchscreen, you don't need a code — just a reset. Ordering one would be pointless. Always check which system you have first, using the identifying features above.

Ordering a radio code

Only necessary for the Update List variant:

Order your Renault Captur radio code via MyRenaultRadioCode.com →

Frequently asked questions

It depends on the system. Base models fitted with the Update List radio require a four-digit code. The Media Nav and R-Link touchscreens generally do not need a traditional radio code — they simply start up after a battery change. If the Media Nav screen stays black, the issue is most likely something other than a missing code.
If the Media Nav screen stays black after a battery change, this is usually a reset issue rather than a code problem. Press and hold the power button for five seconds. If that doesn't work, disconnect the battery for ten minutes and reconnect it.
Base models (Expression) came with an Update List CD radio. Higher trim levels (Dynamique, Intens) received the Media Nav touchscreen with navigation or the R-Link system. Media Nav is easy to identify by the 7-inch screen in the centre of the dashboard.
Yes. Press and hold button 1 and button 6 simultaneously when switching on. The PRE code (1 letter + 3 digits) will appear on the display. You can then use this to request your radio code.
The Media Nav unit is secured with screws behind the dashboard panel. Remove the trim panel surrounding the screen using a plastic pry tool, then undo the screws. This is more involved than removing a DIN radio — consider visiting a garage if you're not confident doing it yourself.

Need a Renault radio code?

Safe and fast via MyRenaultRadioCode.com — all you need is the serial number.

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Laatst bijgewerkt: 2026-04-10